JetBlue Value Chain

- Primary Activities Inbound Logistics/Outbound Logistics: Focus on underserved markets and grand metropolitan areas, utilizing under go ford airports with less(prenominal) congestion adding to the ability to remain on the worldly concern in less time. Point-to-Point r discloseing system, strange low-cost competitors that utilize hub-and-spoke system, partnering with large airlines to provide connecting flights. Operations: Use of a single-type aircraft fleet. The A320 Airbus has an increased seating capacity of 30 seats (24 after(prenominal) additional seating reconfigurations), is cheaper to maintain, fuel effectual and reduces training costs, sex act to other aircraft models used in the industry. Ticketless rifle (e-ticket). At-Home Reservation Agents reduces righteousness space and infrastructure costs. Paperless Cockpit (reduces paper go and results in smart take-offs, quicker turnarounds, and high aircraft utilization. Service: Does not overbook flights, therefor e, customers are never interested with the conjecture of being bumped, i.e. no standbys. No passenger is ever stay behind. Layout and design of planes and reduced seating capacity to increase customers legroom and comfort. DIRECTV satellite television. A television at each seat (24 gravel controlled at the hands of each individual customer). Long and bunco hauls, unlike low-cost competitors that focus on short hauls. true-blue points program that allows customers to secure a free round-trip ticket found upon points earned. Its superior functional performance, i.e.

more flight hours per day, better complet ion factor and on-time performance, few mis! handled bags and customer complaints, translates to exceptional customer service. - hold Services General Administration: Key employees of the precaution rung were veterans highly experienced in the airline industry, complementing the companionship and expertise of its founder. Managements hands on approach in assisting crewmembers with carrying out work activities supports its culture as a service alliance endeavor for an environment that encourages safety, caring, integrity, fun and passion. Managements visibility with both employees and customers, and its ability... If you postulate to present a full essay, order it on our website: OrderCustomPaper.com

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